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tea faqs
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Frequently Asked Question
Tea has a complex positive effect on the body. Daily use of a cup of tea is good for your health.
FAQs Categories
Welcome, how can we help you?
Here are a few Commonly Asked Questions from our Customers. Fell free to contact us to clarify any further questions!
We present an exclusive introductory promotion of a 5% discount for first-time shoppers who register with us and we offer a 10% discount for the first repeat purchase above 50 USD. Simply sign up to the website and proceed on your first purchase as a logged in user.
You can make purchases of our teas through our website, We directly source our teas from gardens in Sri Lanka and offer delivery to numerous countries across the globe.
Regrettably, we do not currently distribute our products through retail stores, as this would compromise our ability to maintain the freshness of our stock. As we expand, we may consider exploring this option in the future.
Simply enter your Discount Code in the Cart Page
We deliver worldwide through our reputed International Courier Services that we have partnered with and the shipping rates will vary according to your location and the rates will be displayed in the Checkout Page.
As ardent Arimbu Tea enthusiasts, we take pride in the delightful flavor of our unadulterated, entirely natural Arimbu Tea. For decaffeinated enthusiasts; we invite you to try our tisanes range. Although it doesn’t not come from the Camellia sinensis plant, we guarantee that the benefits and flavour of these herbs will keep you coming back for more.
Our goal is to dispatch orders within a week to most countries. However, occasional delays may occur. Therefore, we assure delivery within 10 days through our Standard delivery.
For those opting for express delivery, we commit to delivering within 5 business days.
We firmly stand behind our teas and are certain that you will find them delightful. Your satisfaction is our priority. However, if a need for a refund arises, Simply reach out to us at [email protected] and please read our Return Policy for further details.
Feel free to reach out with any additional questions; we are delighted to assist. You can email us at [email protected]. While we make every effort to respond to all emails within 24 hours, we appreciate your patience if it takes a bit longer. Your inquiries are important to us, and we are committed to providing the best possible assistance.
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